Online Safety Update for Parents
Understanding and Responding to Cyberbullying
The internet is a big part of children’s lives, helping them learn, play and stay in touch with friends. However, like offline spaces, problems can occur online. One issue children may encounter is cyberbullying (online bullying).
What is cyberbullying?
Cyberbullying happens when someone uses technology to hurt, threaten, embarrass or upset another person. This can happen through messaging apps, games, social media or group chats.
Examples include:
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Sending unkind or threatening messages
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Spreading rumours online
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Sharing embarrassing photos or videos
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Leaving negative comments repeatedly
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Excluding someone from online groups or chats
Signs your child may be experiencing cyberbullying
Children do not always tell adults when something upsetting happens online. Possible signs include:
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Becoming upset after using a device
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Avoiding apps, games or online spaces they previously enjoyed
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Appearing anxious, withdrawn or unusually quiet
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Reluctance to go to school or talk about friendships
What to do if your child is being cyberbullied
1. Stay calm and listen
Give your child time to explain what happened. Reassure them that the bullying is not their fault and that they did the right thing by telling you.
2. Encourage them not to respond
Responding can sometimes make the situation worse.
3. Save evidence
Take screenshots or keep messages so the behaviour can be reported.
4. Block and report
Most apps and games have tools to block users and report harmful behaviour.
5. Inform the school if needed
If the bullying involves other pupils or is affecting your child’s wellbeing, the school can support and follow their anti-bullying procedures.
6. Seek further help if needed
If there are threats or your child feels unsafe, further support may be needed.
What to do if your child may be cyberbullying others
It can be upsetting to discover your child may have sent hurtful messages online, but it is important to treat this as a learning opportunity rather than only a punishment.
1. Stay calm and talk with them
Ask them to explain what happened and why. Try to understand the situation before reacting.
2. Help them understand the impact
Children may not realise how serious online messages can be. Talk about how their words might make someone else feel.
3. Encourage them to take responsibility
Where appropriate, encourage your child to apologise and make things right.
4. Set clear expectations
Explain that online behaviour should follow the same rules as offline behaviour: be kind, respectful and responsible.
5. Monitor and guide online behaviour
Support them in making better choices online and remind them that messages, comments and images can stay online and be shared widely.
6. Work with the school if needed
If the incident involves other pupils, the school can help resolve the situation and support all children involved.
Helping prevent cyberbullying
You can help your child stay safe online by:
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Talking regularly about their online experiences
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Encouraging kindness and respect online
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Reminding them to speak to a trusted adult if something worries them
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Learning how to block, report and manage privacy settings on apps and games